Mortice lock repair
A sticking mortice lock needs its case, furniture and engagement with the frame assessed as one assembly.

Mortice lock repair — restoring mortice mechanism movement and bolt engagement; assessing lock dimensions
Describe whether the fault occurs with the door open or only when closed. Repair depends on the condition of the case and the availability of suitable components.
The detail that matters
Can every mortice case be repaired?
Some worn, damaged or unsupported cases require replacement because a dependable repair is not practical.
Before the work
is agreed.
Can every mortice case be repaired?
Some worn, damaged or unsupported cases require replacement because a dependable repair is not practical.
Why ask about open-door operation?
The comparison can help distinguish pressure from the door fit from a fault within the hardware.
What should I include in this enquiry?
Have the postcode, photographs of the lock and door, and a short account of when the fault began. Identify the person authorised to arrange access; do not send key codes or sensitive entry credentials through the form.
How is the quotation worked out?
The quotation depends on the identified mechanism, suitable parts, door condition, access and agreed attendance time. Confirm any initial assessment charge and the scope of replacement before work starts.
Will access authorisation need to be checked?
Be ready to establish that you are entitled to arrange the work and identify the responsible occupier or manager where the property is shared.
Should I buy a replacement part before the visit?
A photograph may not establish the dimensions or mechanism version. Confirm compatibility before purchasing a part for the intended repair.
When can the work be arranged?
For mortice lock repair, confirm current assessment and supply times for your postcode. A first visit, made-to-order materials and the completed work may have different dates.
Does completing this form send a booking?
The form prepares a summary and an email draft for your review. Send the draft from your email app or call the team; the details of any booking are agreed separately.
Related services — Mortice lock repair
Mortice lock repair by area — postcode and access details
Select a place to view this service for that location. Please provide the postcode when you enquire.